An official army family and MWR Site

COVID mitigation strategies, to include reduced capacity, mask requirements and physical distancing are required as outlined at: https://jblm.armymwr.com/happenings/covid.

Centralized Catering Program

Welcome to Centralized Catering, the one-stop shop for all your catering needs.  To better serve our guests we have moved to a centralized concept for catering.  Now you call one number to schedule your event at American Lake Conference Center, McChord Club, Cascade, or the Bistro. We look forward to serving your event needs in the future.

Due to COVID-19 this structure will be used until further notice and modifications to the menu will occur once COVID-19 is over.

Hours of Operation:

  • Monday - Friday: 9 a.m.-4 p.m.
  • By appointment only or email
  • Phone: 253-966-4998

Menu

Centralized Catering Intake Form

Reservations:

  • A deposit is required to confirm events for the facility's rooms and to secure a specific date along with the signed contract. The deposit only guarantees that you have a room reserved. All function rooms are assigned according to the anticipated guaranteed number of guests. If there are fluctuations in the number of attendees, the Catering Office reserves the right to re-assign the rooms accordingly.
  • Final head count is due no later than seven days prior to the event.

Event refund and cancellation policy:

  • If the event is canceled 45 days or more prior to your event date, 100% of your deposit will be refunded.
  • If the event is canceled less than 45 days prior to your event date, 100% of your deposit will be forfeited.

Fees/Payments:

  • Commercial Visa or MasterCard are accepted for event payments. Payment in full is due no later than the day of the event.
  • Service charge of 20% will be added to all Food & Beverage Contracts with the exception of no-host bar sales.
  • Linens are $6 per tablecloth & $1 per napkin.
  • Transportation/Delivery Fee: $100

Rooms:

Events held on Sunday will incur a Sunday Premium Fee. Fees: Up to 50 guests: $350

The room rate for conferences/meetings is for an 8-hour period. The room rate for catering events/banquets is for a 4-hour period. During business hours 9 a.m. to 5 p.m. clients are allowed to set up 2.5 hours before their event. Early access before 9 a.m. or any additional set up time is $50/hour.

 

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Centralized Catering Program

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