Armed Forces Family Action Plan (AFFAP)

Hours of Operation

Monday 8 a.m. - 4:30 p.m.
Tuesday 8 a.m. - 4:30 p.m.
Wednesday 8 a.m. - 4:30 p.m.
Thursday 8 a.m. - 4:30 p.m.
Friday 8 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed


Family Resource Center
4274 Idaho Ave.
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Armed Forces Family Action Plan (AFFAP) Overview


AFFAP is a Service member-wide program put in place to improve Service Member's quality of life. Through AFFAP, all Service members, including active, Reserve, and National Guard , retirees, surviving spouses, DA civilians and their Family members have a forum to voice concerns to JBLM leadership and make recommendations for change.

At Joint Base Lewis McChord it’s called Armed Forces Family Action Plan (AFFAP) as we include all branches of the military. For Army garrisons and higher headquarters the program is known as Army Family Action Plan (AFAP). JBLM AFFAP is a program that gives everyone in the Military Community the opportunity to influence his/her own quality of life and standard of living.

AFFAP Issue Overview

Impact of AFFAP

AFFAP has been responsible for hundreds of legislative, regulatory and policy changes involving the Services and geared towards improving the quality of Service Member's life and enhancing readiness and retention. Among the changes benefiting all JBLM services that have come through AFFAP are pay increases, dental benefits, TRICARE reform, life insurance, housing allowances, standardized Army-wide pregnancy program for Soldiers, Military Spouse Unemployment Compensation, services for Wounded Warriors, enhanced educational opportunities, and more.

AFFAP makes a significant difference. Since AFFAP was created in 1983, over 714 issues have been submitted, resulting in 129 legislative changes, 190 Department of Defense or Army policy changes, and 212 improved programs or services. Over 60% of issues are Service member specific and 65% of issues include all branches of the military, the Dept. of Defense (DoD).

How AFFAP Impacts Change

JBLM AFFAP is a grassroots process used to identify and elevate the most significant quality of life issues impacting Service Members, Retirees, Government Civilians and Families to senior leadership for action. Information provided through the JBLM AFFAP process gives commanders and leaders insight into current satisfaction detractors, quality of life needs and expectations of military constituents. For more information, email the AFFAP Program Manager [email protected].

Submit AFFAP Issue

AFFAP Issue Management System (Army OneSource)

Submit Issue to JBLM AFFAP

To submit an AFFAP issue to JBLM AFFAP, please complete the form below.

Form requests links have (temporarily) been disabled at this time. Patrons should utilize phone numbers provided or stop by the facility for additional information.
Get Involved
If you are a Service member, retiree, surviving spouse, DA civilian, or Family member — active, Guard or Reserve — you can be part of the AFFAP process.  For more information contact AFFAP via e-mail.