Directory
Air Force Aid Society (AFAS)
The Air Force Aid Society (AFAS) is the official charity of the United States Air Force
The Society supports the Air Force Mission by providing worldwide emergency financial assistance to Airmen and their eligible Family members, sponsoring educational assistance programs, and offering an array of base community enhancement programs that have a positive impact on the welfare of Airmen and their Families. We’re here to meet immediate needs in an emergency. The Society provides interest-free loans and grants based on the individual situation.
Monday |
7:30am-4:30pm |
Tuesday |
7:30am-4:30pm |
Wednesday |
7:30am-4:30pm |
Thursday |
7:30am-4:30pm |
Friday |
7:30am-4:30pm |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
For after-hours Emergencies |
Closed |
Armed Forces Family Action Plan (AFFAP)
Monday |
8:00am-4:30pm |
Tuesday |
8:00am-4:30pm |
Wednesday |
8:00am-4:30pm |
Thursday |
8:00am-4:30pm |
Friday |
8:00am-4:30pm |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
Armed Forces Family Team Building (AFFTB)
Armed Forces Family Team Building (AFFTB) empowers you, through self-development and leadership skills, basic Army knowledge and specialized training, to maximize your personal and professional potential.
Monday |
8:am-4:30pm |
Tuesday |
8:am-4:30pm |
Wednesday |
8:am-4:30pm |
Thursday |
8:am-4:30pm |
Friday |
8:am-4:30pm |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
Army Emergency Relief (AER)
AER Appointments
-
By Appointment (intakes & returns): AER is by appointment for intake or returns. Call our office to schedule.
-
Walk-ins (emergency travel): Walk-ins are available for emergency travel (Red Cross messages death or illness), privation due to floods, fires or natural disasters.
Monday |
8:am-4:pm |
Tuesday |
8:am-4:pm |
Wednesday |
8:am-4:pm |
Thursday |
10:30am-4:pm |
Friday |
8:am-4:pm |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
For After-hours Emergencies |
Closed |
Bldg. 2018
Directorate of Personnel & Family Readiness (DPFR)
► Our History
As an Army-led joint base with a diverse population, Army Community Service (ACS) and the Airman & Family Readiness Center (A&FRC) combined in 2014 to embrace our joint-base culture as Armed Forces Community Service (AFCS). In 2017, AFCS then merged with The Directorate of Human Resources (DHR) to create the Directorate of Personnel & Family Readiness (DPFR).
DPFR on Joint Base Lewis-McChord is Your Community Navigator
Monday |
8:00am-4:00pm |
Tuesday |
8:00am-4:00pm |
Wednesday |
8:00am-4:00pm |
Thursday |
8:00am-4:00pm |
Friday |
8:00am-4:00pm |
Saturday |
Closed |
Sunday |
Closed |
Community Information Services (CIS)
Community Information Services (CIS)
The Joint Base Lewis-McChord CIS Program is your information headquarters. CIS provides a centralized point for information and referral to a comprehensive network of internal and external agencies, services and programs. CIS will point you in the right direction. Visit us in our main location in Waller Hall or call +1(253)967-7166.
- Conducts assessments with individuals and Families; and provides assistance and referrals to the appropriate program or agency.
- Maintains an extensive resource file of local public, private and voluntary service agencies and organizations to assist individuals and Families get the assistance they require.
- Ask about WIC and food assistance.
Monday |
7:30am-4:00pm |
Tuesday |
7:30am-4:00pm |
Wednesday |
7:30am-4:00pm |
Thursday |
7:30am-4:00pm |
Friday |
7:30am-4:00pm |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
DPFR - McChord (A&FRC)
Directorate of Personnel & Family Readiness (DPFR)
► Our History
As an Army-led joint base with a diverse population, Army Community Service (ACS) and the Airman & Family Readiness Center (A&FRC) combined in 2014 to embrace our joint-base culture as Armed Forces Community Service (AFCS). In 2017, AFCS then merged with The Directorate of Human Resources (DHR) to create the Directorate of Personnel & Family Readiness (DPFR).
DPFR on Joint Base Lewis-McChord is Your Community Navigator
Monday |
7:30am-4:30pm |
Tuesday |
7:30am-4:30pm |
Wednesday |
7:30am-4:30pm |
Thursday |
7:30am-4:30pm |
Friday |
7:30am-4:30pm |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
Employee Assistance Program (EAP)
Overview
The JBLM Employee Assistance Program (EAP) is a free, confidential, referral and counseling/consultation service that is available to DA Civilians, Family Members & Retirees.
The goal of the EAP is to help individuals over the age of 18 deal with personal problems which may be affecting performance, productivity or relationships in the workplace and beyond.
Services
EAP is available to assist with:
- Short-term counseling/consultation
- Problem solving
- Navigating the substance abuse assessment & treatment process
- Diversity & the intergenerational workforce
- Relationship discord
- Other challenges
Note: Meeting with EAP does not jeopardize your job — it’s a voluntary program designed to help employees.
Training
Types of training include:
- Communication styles training
- Civility in the workplace
- Employee Resiliency
- Ongoing JBLM EAP Supervisory Training (Supervisors only)
- Ongoing JBLM EAP Training (JBLM NAF or AF Employees)
- Additional specialized training available upon request
For assistancem or to schedule training or an appointment with EAP, please call +1(253)732-2214.
Monday |
Closed |
Tuesday |
Closed |
Wednesday |
Closed |
Thursday |
Closed |
Friday |
Closed |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
Employment Readiness Program (ERP)
The Employment Readiness Program (ERP) offers resources to help with your career plan and job search. Our office proudly offers assistance to all Department of Defense ID Card Holders, to include: Military Spouses, Retirees, Veterans, Active Duty Service Members, DoD Civilians, Active Reserve, National Guard, and Wounded Warriors.
Our services include:
- Up-to-date information on local, national, and international employment opportunities, job market trends and education, and volunteer resources
- Classes on career exploration, resume writing, interviewing techniques, and networking.
- Résumé critiques
- Career counseling and individual career assessments
- Information on Job fairs and other hiring events
- Computers with internet access
Contact your Employment Readiness Program staff for more information.
Looking to speak with an ERP office on another Installation? Contact information for installation ERPMs can be found at Army OneSource.
Monday |
8:00am-4:30pm |
Tuesday |
8:00am-4:30pm |
Wednesday |
8:00am-4:30pm |
Thursday |
8:00am-4:30pm |
Friday |
8:00am-4:30pm |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
Escape Zone (Parent-Child Activity Center)
Join the fun at the Escape Zone Parent & Child Activity Center on McChord Field! The Escape Zone is open to all Military Spouses and Civilians with base access.
Click HERE to view our brochure.
Monday |
Closed |
Tuesday |
9:00am-2:00pm |
Wednesday |
9:00am-2:00pm |
Thursday |
9:00am-2:00pm |
Friday |
Closed |
Saturday |
Closed |
Sunday |
Closed |
Federal Holidays |
Closed |
Army DONSAs / Air Force Family Days |
Closed |