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Air Force Aid Society (AFAS)

The Air Force Aid Society (AFAS) is the official charity of the United States Air Force

The Society supports the Air Force Mission by providing worldwide emergency financial assistance to Airmen and their eligible Family members, sponsoring educational assistance programs, and offering an array of base community enhancement programs that have a positive impact on the welfare of Airmen and their Families.  We’re here to meet immediate needs in an emergency.  The Society provides interest-free loans and grants based on the individual situation. 

100 Joe Jackson Blvd. Bldg. 100, Room 1091 Joint Base Lewis-McChord 98438 +1(253)982-7027, +1(253)982-2695
Monday
7:30am-4:30pm
Tuesday
7:30am-4:30pm
Wednesday
7:30am-4:30pm
Thursday
7:30am-4:30pm
Friday
7:30am-4:30pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
For after-hours Emergencies
Closed
Programs using this location:

Armed Forces Family Action Plan (AFFAP)

4274 Idaho Ave. | JBLM Main Open 8:00 a.m. to 4:30 p.m., Mon.-Fri. (Closed Federal Holidays) Joint Base Lewis-McChord 98433 +1(253)967-2324
Monday
8:am-4:30pm
Tuesday
8:am-4:30pm
Wednesday
8:am-4:30pm
Thursday
8:am-4:30pm
Friday
8:am-4:30pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Armed Forces Family Team Building (AFFTB)

Armed Forces Family Team Building (AFFTB) empowers you, through self-development and leadership skills, basic Army knowledge and specialized training, to maximize your personal and professional potential.

 

Family Resource Center 4274 Idaho Ave. | JBLM Main Joint Base Lewis-McChord 98433 +1(253)967-2324
Monday
8:am-4:30pm
Tuesday
8:am-4:30pm
Wednesday
8:am-4:30pm
Thursday
8:am-4:30pm
Friday
8:am-4:30pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Army Emergency Relief (AER)

AER Appointments

  • By Appointment (intakes & returns): AER is by appointment for intake or returns. Call our office to schedule.

  • Walk-ins (emergency travel): Walk-ins are available for emergency travel (Red Cross messages death or illness), privation due to floods, fires or natural disasters.

Waller Hall 2140 Liggett Ave. Joint Base Lewis-McChord 98433 +1(253)967-9852
Waller Hall closes daily at 3:30 p.m. for cleaning until further notice
Monday
8:am-4:pm
Tuesday
8:am-4:pm
Wednesday
8:am-4:pm
Thursday
10:30am-4:pm
Friday
8:am-4:pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
For After-hours Emergencies
Closed
Programs using this location:

Bldg. 2013-A (FAP, NPSP, SHARP)

DPFRDirectorate of Personnel & Family Readiness (DPFR)
► Our History
As an Army-led joint base with a diverse population,  Army Community Service (ACS) and the Airman & Family Readiness Center (A&FRC) combined in 2014 to embrace our joint-base culture as Armed Forces Community Service (AFCS).  In 2017, AFCS then merged with The Directorate of Human Resources (DHR) to create the Directorate of Personnel & Family Readiness (DPFR).
DPFR on Joint Base Lewis-McChord is Your Community Navigator
We provide a myriad of services and resources for service members (all branches, including active duty, National Guard and Reserve), their families, retirees and DOD civilians.

2013A N. 3rd St. Joint Base Lewis-McChord 98433
SHARP 24/7 Hotline: (253) 389-8469, SafeLine 24/7: (253) 966-7233
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
Programs using this location:

Bldg. 2018

DPFRDirectorate of Personnel & Family Readiness (DPFR)
► Our History
As an Army-led joint base with a diverse population,  Army Community Service (ACS) and the Airman & Family Readiness Center (A&FRC) combined in 2014 to embrace our joint-base culture as Armed Forces Community Service (AFCS).  In 2017, AFCS then merged with The Directorate of Human Resources (DHR) to create the Directorate of Personnel & Family Readiness (DPFR).
DPFR on Joint Base Lewis-McChord is Your Community Navigator
We provide a myriad of services and resources for service members (all branches, including active duty, National Guard and Reserve), their families, retirees and DOD civilians.

2008B N. 3rd St. Joint Base Lewis-McChord 98433
Includes Substance Abuse Prevention (SAP) and Employee Assistance Program (EAP)
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
Programs using this location:

CARES

DPFRDirectorate of Personnel & Family Readiness (DPFR)
► Our History
As an Army-led joint base with a diverse population,  Army Community Service (ACS) and the Airman & Family Readiness Center (A&FRC) combined in 2014 to embrace our joint-base culture as Armed Forces Community Service (AFCS).  In 2017, AFCS then merged with The Directorate of Human Resources (DHR) to create the Directorate of Personnel & Family Readiness (DPFR).
DPFR on Joint Base Lewis-McChord is Your Community Navigator
We provide a myriad of services and resources for service members (all branches, including active duty, National Guard and Reserve), their families, retirees and DOD civilians.

6993 Jackson Ave. Joint Base Lewis-McChord 98433
EFMP Systems Navigation by appointment only
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
Programs using this location:

Community Information Services (CIS)

Community Information Services (CIS)

The Joint Base Lewis-McChord CIS Program is your information headquarters. CIS provides a centralized point for information and referral to a comprehensive network of internal and external agencies, services and programs. CIS will point you in the right direction. Visit us in our main location in Waller Hall or call +1(253)967-7166.

  • Conducts assessments with individuals and Families; and provides assistance and referrals to the appropriate program or agency.
  • Maintains an extensive resource file of local public, private and voluntary service agencies and organizations to assist individuals and Families get the assistance they require.
  • Ask about WIC and food assistance.

Waller Hall 2140 Liggett Ave., Rm 400 Joint Base Lewis-McChord 98433-9500 +1(253)967-7166
Waller Hall closes daily at 3:30 p.m. for cleaning until further notice
Monday
7:30am-4:00pm
Tuesday
7:30am-4:00pm
Wednesday
7:30am-4:00pm
Thursday
7:30am-4:00pm
Friday
7:30am-4:00pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

DPFR - McChord Hours of Operation

DPFRDirectorate of Personnel & Family Readiness (DPFR)
► Our History
As an Army-led joint base with a diverse population,  Army Community Service (ACS) and the Airman & Family Readiness Center (A&FRC) combined in 2014 to embrace our joint-base culture as Armed Forces Community Service (AFCS).  In 2017, AFCS then merged with The Directorate of Human Resources (DHR) to create the Directorate of Personnel & Family Readiness (DPFR).
DPFR on Joint Base Lewis-McChord is Your Community Navigator
We provide a myriad of services and resources for service members (all branches, including active duty, National Guard and Reserve), their families, retirees and DOD civilians.

100 COL Joe Jackson Blvd. Joint Base Lewis-McChord 98438 +1(253)982-2695
Monday
7:30am-4:30pm
Tuesday
7:30am-4:30pm
Wednesday
7:30am-4:30pm
Thursday
7:30am-4:30pm
Friday
7:30am-4:30pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Employee Assistance Program (EAP)

Overview

The JBLM Employee Assistance Program (EAP) is a free, confidential, referral and counseling/consultation service that is available to DA Civilians, Family Members & Retirees.

The goal of the EAP is to help individuals over the age of 18 deal with personal problems which may be affecting performance, productivity or relationships in the workplace and beyond.

Services

EAP is available to assist with: 

  • Short-term counseling/consultation 
  • Problem solving 
  • Navigating the substance abuse assessment & treatment process
  • Diversity & the intergenerational workforce 
  • Relationship discord
  • Other challenges

Note:  Meeting with EAP does not jeopardize your job — it’s a voluntary program designed to help employees.

Training

Types of training include:

 

For assistancem or to schedule training or an appointment with EAP, please call +1(253)732-2214.

 

Bldg. 2008B 2008B N. 3rd St. Joint Base Lewis-McChord 98433 +1(253)732-2214 (EAP Cell)
Monday
8:am-4:30pm
Tuesday
8:am-4:30pm
Wednesday
8:am-4:30pm
Thursday
8:am-4:30pm
Friday
8:am-4:30pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location: