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An official army family and MWR Site

Relocation Readiness

Newcomer Orientation

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Request a Sponsor

Connect with a trained service member (or family support) at your new duty station to ease your transition.

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Classes

Participate in classes that will strengthen your transition skills and community connections.

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Contact Us

Contact a Relocation Specialist

Start Strong at Your New Duty Station

When you arrive at a new installation, everything can feel unfamiliar – new streets, new buildings, new rules. The Newcomer Orientation helps you get settled, learn how things work, and feel at home faster.

Newcomer Orientation Meeting

It’s a great way to:

  • Learn about base services, programs, and policies
  • Get tips about schools, housing, and child care
  • Meet other newcomers and ask questions
  • Hear from key community leaders and organizations

If you miss an orientation or arrive between scheduled dates, ACS can still give you a welcome packet and answer your questions one-on-one.

Check out the ACS calendar for dates, times, and registration information.

View Calendar

Ask Army Answers

  • Community Information Services (CIS)
  • Closed weekends and federal holidays.
  • Hours:
    Monday
    8:00am-4:00pm
    Tuesday
    8:00am-4:00pm
    Wednesday
    8:00am-4:00pm
    Thursday
    8:00am-4:00pm
    Friday
    8:00am-4:00pm
    Saturday
    Closed
    Sunday
    Closed

Keep Exploring

New Parent Support Program - Preparing for Birth Class

Sep 24 9 am - 12 pm
New Parent Support Program - Preparing for Birth Class

New Parent Support Program - Preparing for Birth Class

Sep 24 9 am - 12 pm
New Parent Support Program - Preparing for Birth Class
EFMP Family Support - Family Fusion Playgroup

EFMP Family Support - Family Fusion Playgroup

Explore, play, learn, and relax among other EFMP Families.

Sep 25 9 am - 10 am
Gold Star Mother's and Family's Day - Memorial Bench Dedication

Gold Star Mother's and Family's Day - Memorial Bench Dedication

Sep 25 9 am - 10 am
New Parent Support Program - Infant Massage Class

New Parent Support Program - Infant Massage Class

Sep 25 11 am - 12:30 pm
New Parent Support Program: Coloring and Connection

New Parent Support Program: Coloring and Connection

Sep 25 1 pm - 3 pm
Welcome Luncheon

Welcome Luncheon

New to JBLM? Join us for a free welcome luncheon!

Sep 28 12 pm - 1:30 pm
AFCS New Parent Support Program - Stroller Squad

AFCS New Parent Support Program - Stroller Squad

Tuesday morning family walks at Heritage Hill.

Sep 29 10 am - 11:20 am
New Parent Support Program - Baby Book Crafting Group

New Parent Support Program - Baby Book Crafting Group

Sep 29 10:30 am - 12:30 pm
Employment Readiness Program: Interview Skills

Employment Readiness Program: Interview Skills

Oct 1 9 am - 11 am
Employment Readiness Program: Salary Negotiations

Employment Readiness Program: Salary Negotiations

Oct 1 1 pm - 3 pm
Employment Readiness Program: Salary Negotiations

Employment Readiness Program: Salary Negotiations

Oct 1 1 pm - 3 pm
EFMP Family Support - Family Fusion Playgroup

EFMP Family Support - Family Fusion Playgroup

Explore, play, learn, and relax among other EFMP Families.

Oct 2 9 am - 10 am
New Parent Support Program: Coloring and Connection

New Parent Support Program: Coloring and Connection

Oct 2 1 pm - 3 pm
Welcome Luncheon

Welcome Luncheon

New to JBLM? Join us for a free welcome luncheon!

Oct 5 12 pm - 1:30 pm
AFCS New Parent Support Program - Stroller Squad

AFCS New Parent Support Program - Stroller Squad

Tuesday morning family walks at Heritage Hill.

Oct 6 10 am - 11:20 am
New Parent Support Program - Baby Book Crafting Group

New Parent Support Program - Baby Book Crafting Group

Oct 6 10:30 am - 12:30 pm
Employment Readiness Program: Federal Résumé Writing Lab

Employment Readiness Program: Federal Résumé Writing Lab

Don't miss this opportunity to enhance your federal job application skills!

Oct 8 9 am - 12 pm

Army MWR Cares Presented by Army Directorate of Prevention, Resilience and Readiness

Stay resilient through every season with Family MWR. Discover MWR programs and services that keep you grounded and connected.

Army MWR Cares Presented by Army Directorate of Prevention, Resilience and Readiness

Army MWR Cares Presented by Army Directorate of Prevention, Resilience and Readiness

Stay resilient through every season with Family MWR. Discover MWR programs and services that keep you grounded and connected.

Army MWR Cares Presented by Army Directorate of Prevention, Resilience and Readiness
New Parent Support Program - Parenting Under Pressure

New Parent Support Program - Parenting Under Pressure

Oct 8 1:30 pm - 3 pm

New Parent Support Program - Parenting Under Pressure

Oct 8 1:30 pm - 3 pm
New Parent Support Program - Parenting Under Pressure

DONSA hours

Oct 9
DONSA hours

DONSA hours

Oct 9
DONSA hours