Exceptional Family Member Program (EFMP)

Hours of Operation

Monday 7:30 a.m. - 4:30 p.m.
Tuesday 7:30 a.m. - 4:30 p.m.
Wednesday 7:30 a.m. - 4:30 p.m.
Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed


Waller Hall
2140 Liggett Ave.
Google Map

WiFi Available

Handicap Accessible


Military DSN Tel:

The Department of Defense offers EFMP Resources, Options, and Consultations through Military One Source 24/7.

About EFMP

Why does EFMP exist?

To support an all-volunteer force and their families by ensuring Family members’ medical and educational needs are considered each time they process for an assignment where Family member travel is authorized at Government expense and related services are available within the local commuting area.

Who is eligible?

Spouses and children of Service Members (Active Duty, USAR, AGR, Title 10, Title 32) from all branches of services, who have medical conditions (physical, emotional, developmental, or intellectual) which require specialty care and also those who have special education needs.

What does EFMP do?

DoD EFMP Required Actions: Medical enrollment (DD Form 2792) signed by physician.  Medical and Educational Enrollment (DD Form 2792-1) signed by a school for those who have an Individualized Education Program (IEP). Educational Enrollments are always and only considered for OCONUS.

EFMP Family Support Services: Offers specialized support to EFMP families on and off base with access to care, school support with special education and accommodations, federal and state benefits i.e. Social Security and Medicaid waivers for respite, inclusive and specialized recreation opportunities. 

When is EFMP Required?

DoD EFMP Required Actions: Renew Enrollment every 3 years, for new diagnosis, if a change is needed to housing accommodations, specialists, and/or how often. Disenrollment may occur for divorce (court order provided), a child is no longer DEERS recipient or in the home, or when ongoing healthcare and/or school special education services are no longer required. 

EFMP Family Support Services:  Services are elective and may be accessed at any time.  Service members are invited during in/out processing to provide their Family POC contact information to offer specialized support.  

Where can I find EFMP Services?

DoD EFMP Required Actions: Military Treatment Facility, Madigan Army Medical Center Tower for Army and McChord Clinic for Air Force. 

EFMP Family Support Services: Directorate of Personnel and Family Readiness for all branches (formerly known as Army Community Service and Armed Forces Community Service).

Child Care & Respite Care

Child Care On Base

Child & Youth Services Registration (Child & School Age Care, Hourly, Sports, SKIES) 

Child Care Off Base

ChildCare Aware (Military Fee Assistance)

Respite Care Military Programs

Army EFMP Respite Care: +1(253)967-7166
Air Force EFMP Respite Care: +1(800)424-2246
Tricare ECHO Home Care & Respite

Respite Care Civilian Programs

Developmental Disabilities Administration 
Easter Seals Washington
Catholic Social Services

Education (IFSP, IEP, 504, IPE)


Education Directory for Special Needs 0 to 21 by State
Early Support for Infant and Toddlers (IFSP)
Transition Planning Youth to Adulthood
Individual Plan for Employment (IPE) for 13+ & Division of Vocational Rehabilitation (DVR)
WA Code for IEPs (Adopted federal legislation, IDEA)
DoED - 504 Guidelines
504 Accommodations for SATs
Wrights Law
Direct Steps


WA Parent Training Information Center:


Federal & State Benefits


Social Security FAQs
ABLE Accounts tax-advantage savings for Disabled 
Military Survivor Benefits Plan (SBP) for Incapacitated 
Military SBP Annuity to Special Needs Trust (SNT) ​​​​​​​​​​​​​
Free phones for SSI, Medicaid, food stamps, VA pension, or VA survivor recipients


Developmental Disabilities Administration (DDA) Medicaid waiver, income waiver, disability only
DDA Eligibility
DDA - How to Apply


Recommended sites from Seattle Childrens

Center for Children with Special Needs, Seattle Children’s Hospital
Family Doctor, American Academy of Family Physicians
Kidshealth, by Nemours Center for Children's Health Media
Medline Plus, National Institute of Health, US National Library of Medicine
Health Information Translations
I-LABS, 20 min child development modules by UW Institute for Learning & Brain Sciences


Madigan/Genesis Patient Portal YouTube Tutorials


Tricare West HealthNet Federal
Tricare US Family Health Plan
Secondary Dependency-Incapacitated (Keeping Tricare for 21 yo)
Medicaid WA Apple Health (Secondary Insurance)

Recreation (inclusive/specialized)

Upcoming JBLM EFMP Events

Military-Connected Programs

Special Olympics on JBLM (CYS Sports 253-967-2405)
JBLM Outdoor Recreation

Civilian-Connected Programs

Safety Planning

Emergency Preparedness Fact Sheets Topics A-Z (8 languages)
Safety Planning & Emergency Checklist
Make a Plan
JBLM Alert Messages
Local Alert Messages
Medical Identification
Locating Devices
Safety Classes, Local Area (CPR, First Aid)
Safety Classes, JBLM (CPR, First Aid): +1(253)967-5335
Cyber Safety  (Developmentally age-appropriate)


Arc of Washington
Exceptional Families Network
Informing Families
Pierce County Coalition for Developmental Disabilities (PC2) 
PAVE Community Inclusion (Pierce Co.
PAVE Community Inclusion (Thurston Co.
South Sound Autism Partnership
South Sound Parent2Parent (Thurston, Mason, Gray Harbor counties)
Washington State Father’s Network


JBLM GO Transit (Free daily shuttle, ADA options)
Disabled Parking - Placards
Pierce County Transit Shuttle (Door to door)
Thurston County Transit (Door to door)
Travel beyond 100 miles (Tricare Prime Reimbursement)

EFMP Required Actions & Contact

Assignment Coordination, Enrollment & Disenrollment 

MTF EFMP Army POC: Madigan Army Medical Center
MTF EFMP Air Force POC: McChord Clinic: +1(253)982-3350 
DD Form 2792, Family member Medical Summary
(for Enrollment/Disenrollment)
DD Form 2792-1, Special Education/Early Intervention Summary
(for Enrollment/Disenrollment)

PCS Checklist & Overseas Screening

Army PCS Checklist POCs
Air Force POC: +1(253)982-3350

EFMP Reports for Units (per ALARACT 35-2011)

OIP Checklist
Guide: EFMP Report Datastore (eMILPO) 
Guide: EFMP Report MEDPROS

EFMP Support Services & Contact

Contact Us

Schedule an Appointment 


  • EFMP in Waller Hall (Bldg. 2140, 2140 Liggett Ave.) on JBLM Main
  • EFMP at McChord Field (Bldg. 100, 100 Col. Joe Jackson Blvd.) on McChord Field
  • CARES (Bldg. 6993) by appointment only