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Survivor Outreach Services

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Survivor Access Cards are available, check your eligibility

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Calendar

Gold Star Family, Gold Star Mothers, Gold Star Spouses, and Next of Kin Events

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Contact Us

Find the coordinator at the installation closest to you using the SOS staff finder. 

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You Are Not Alone

Losing a Service member is a life-changing event. Whether it happened recently or years ago, we want you to know that you are still part of our Family. Survivor Outreach Services (SOS) is here to walk beside you, offering support, guidance, and a listening ear.

SOS connects you with caring professionals who help you understand your benefits, find local resources, and stay connected to a community that honors your loved one. Our mission is simple: to make sure no survivor ever feels forgotten.

Gold Star Family

Ways We Honor Your Loved One

Your Soldier’s legacy deserves recognition, and so does your journey as a Survivor. SOS helps keep their memory alive through meaningful honors:

  • Gold Star and Next of Kin Lapel Buttons to wear with pride
  • Memorial certificates and recognition letters
  • Special ceremonies and remembrance events hosted throughout the year

These symbols help show that your Soldier’s sacrifice and your Family’s strength will never be forgotten.
 

Additional Resources

Ask Army Answers

  • Survivor Outreach Services
  • Closed weekends and federal holidays.
  • Hours:
    Monday
    8:00am-4:00pm
    Tuesday
    8:00am-4:00pm
    Wednesday
    8:00am-4:00pm
    Thursday
    8:00am-4:00pm
    Friday
    8:00am-4:00pm
    Saturday
    Closed
    Sunday
    Closed

Keep Exploring

New Parent Support Program - Parenting Under Pressure

Sep 10 1:30 pm - 3 pm
New Parent Support Program - Parenting Under Pressure
New Parent Support Program - Parenting Under Pressure

New Parent Support Program - Parenting Under Pressure

Sep 10 1:30 pm - 3 pm
New Parent Support Program - 24/7 Dad

New Parent Support Program - 24/7 Dad

Sep 11 12 pm - 1 pm
New Parent Support Program: Coloring and Connection

New Parent Support Program: Coloring and Connection

Sep 11 1 pm - 3 pm

EFMP Family Support - Family Fusion Playgroup

Explore, play, learn, and relax among other EFMP Families.

Sep 14 10 am - 11:30 am
EFMP Family Support - Family Fusion Playgroup

EFMP Family Support - Family Fusion Playgroup

Explore, play, learn, and relax among other EFMP Families.

Sep 14 10 am - 11:30 am
EFMP Family Support - Family Fusion Playgroup
Welcome Luncheon

Welcome Luncheon

New to JBLM? Join us for a free welcome luncheon!

Sep 14 12 pm - 1:30 pm
AFCS New Parent Support Program - Stroller Squad

AFCS New Parent Support Program - Stroller Squad

Tuesday morning family walks at Heritage Hill.

Sep 15 10 am - 11:20 am
New Parent Support Program - Baby Book Crafting Group

New Parent Support Program - Baby Book Crafting Group

Sep 15 10:30 am - 12:30 pm

New Parent Support Program - Baby Book Crafting Group

Sep 15 10:30 am - 12:30 pm
New Parent Support Program - Baby Book Crafting Group

New Parent Support Program - Breastfeeding Basics

Sep 16 10 am - 12 pm
New Parent Support Program - Breastfeeding Basics

New Parent Support Program - Breastfeeding Basics

Sep 16 10 am - 12 pm
New Parent Support Program - Breastfeeding Basics
New Parent Support Program - Common Sense Parenting

New Parent Support Program - Common Sense Parenting

Sep 18 12 pm - 1 pm
New Parent Support Program: Coloring and Connection

New Parent Support Program: Coloring and Connection

Sep 18 1 pm - 3 pm
EFMP Family Support - Family Fusion Playgroup

EFMP Family Support - Family Fusion Playgroup

Explore, play, learn, and relax among other EFMP Families.

Sep 21 10 am - 11:30 am
New Parent Support Program - Potty Training Prep

New Parent Support Program - Potty Training Prep

Sep 21 12 pm - 1 pm
Welcome Luncheon

Welcome Luncheon

New to JBLM? Join us for a free welcome luncheon!

Sep 21 12 pm - 1:30 pm
AFCS New Parent Support Program - Stroller Squad

AFCS New Parent Support Program - Stroller Squad

Tuesday morning family walks at Heritage Hill.

Sep 22 10 am - 11:20 am
New Parent Support Program - Baby Book Crafting Group

New Parent Support Program - Baby Book Crafting Group

Sep 22 10:30 am - 12:30 pm
Family Advocacy Program - Operation: Plot Twist, A Book Club for Couples

Family Advocacy Program - Operation: Plot Twist, A Book Club for Couples

Sep 22 1 pm - 2 pm
Employment Readiness Program: Course of Action to USA Jobs

Employment Readiness Program: Course of Action to USA Jobs

Sep 23 9 am - 12 pm
New Parent Support Program - Preparing for Birth Class

New Parent Support Program - Preparing for Birth Class

Sep 24 9 am - 12 pm
Gold Star Mother's and Family's Day - Memorial Bench Dedication

Gold Star Mother's and Family's Day - Memorial Bench Dedication

Sep 25 9 am - 10 am
New Parent Support Program - Infant Massage Class

New Parent Support Program - Infant Massage Class

Sep 25 11 am - 12:30 pm