Survivor Outreach Services (SOS)

Hours of Operation

Monday 8 a.m. - 4:30 p.m.
Tuesday 8 a.m. - 4:30 p.m.
Wednesday 8 a.m. - 4:30 p.m.
Thursday 8 a.m. - 4:30 p.m.
Friday 8 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed


Waller Hall
2140 Liggett Ave., Rm. 715
Google Map

WiFi Available

Handicap Accessible

+1(253)966-5047 or +1(253)967-3672

Military DSN Tel:
(312)347-5047 or (312)357-3672

We can help you cope with your loss, for as long as you desire. After you’ve lost a loved one, there may be unresolved issues or questions that surface months or years after your loss. We are Survivor Outreach Services and we are here to help.

Call toll-free: +1(866-963-2538)

Survivor Outreach Services Overview

Survivor Outreach Services is committed to Families of the Fallen. When you call, you will be connected to a dedicated person who will guide you through available agencies and help you get the benefits and support you need.

Our Mission

  • Expand and improve services to Survivors
  • Define roles and responsibilities for all agencies and all components
  • Improve responsiveness and streamline the assistance process for Families

Our Team

  • Benefits Coordinators provide expertise on local, state and Federal benefits. They also work with Casualty Assistance Officers, providing the Surviving Family with assistance to understand and apply for their benefits.
  • Financial Counselors provide assistance to Surviving Families through investment and estate planning education. They work closely with Benefits Coordinators, Army Long Term Family Case Management and legal assistance to address the needs of Surviving Families.
  • Support Coordinators are long term support personnel for Survivors. Support Coordinators facilitate support groups, provide life skills education and connect Survivors with counseling resources. These Coordinators work closely with Benefits Coordinators, Casualty Assistance Officers and Army Long Term Family Case Management to ensure Survivors receive their necessary services.
Upcoming Classes & Events

View & Register for JBLM SOS Classes

View & Register for JBLM SOS & other DPFR Events


Resources for Children

TAPS 1-800-959-8277
Dougy Center for Grieving Children & Families

I Cried Too (provides resources and tools for children) (email support Groups )
[email protected]
Kids-to-kids (under 12)
K2k-teens (ages 13-18)

Useful Links