- Transition
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The Transition Assistance Program provides services and direction to ensure transitioning Service members complete the TAP program and receive their DD-214 as they clear JBLM. Also acts as a liaison with job training and placement programs to help Service members acquire post-service employment. For more information call: (253) 966-8643.
- Financial
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Financial counseling and financial education services are offered to help Service members improve their personal finances and increase their financial literacy. One-on-one financial counseling appointments are available to help you establish a budget, develop a strategy to pay off debt, review your credit report, prepare for retirement (TSP/BRS), improve your overall money management skills, and much more. For more information please call: (253) 967-1226.
- Education
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Comprehensive education counseling & assistance are offered in the following areas: education benefits, application process, obtaining degrees, certifications, training & licensing, JST, CLEP, apprenticeship programs, tuition & credentialing assistance, incentives & entitlements, testing, & financing education. For more information call: (253) 967-6919.
- Veterans Services and Additional Support Services
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WA Department of Veterans Affairs (WDVA): (253) 548-6018
Provides VA pre-separation claims assistance Benefits Delivery at Discharge (BDD). The WDVA Connects Veterans and their Families with benefits at the State and Federal level. Provides informational and advisory services to all veterans, active duty personnel, and their Families.Veteran Readiness & Employment (VR&E): (206) 419-2860
Offers counseling, vocational assessments, training opportunities, employment services and disability advocacy. VR&E is available through the Department of Veterans Affairs to those who meet eligibility requirements. Service delivery method is primarily remote.Social Services: (253) 966-8433
Conducts basic non-medical needs assessment for individuals & families with referrals or coordination to services as needed through Federal, State, and local non-profit organization/s. Provides assistance with Social Security Disability applications, Hero Miles, and coordination of life skill classes.Ombudsman: (253) 320-9725
Services provided by Madigan Army Medical Center. A neutral, independent and confidential resource and liaison for Soldiers, their Family members, and other beneficiaries. Ombudsmans facilitate the resolution of problems and complaints in a fair, impartial, and timely manner.
The mission of the Service member & Family Assistance Center (SFAC) is to deliver tailored, compassionate, and coordinated non-medical transitional services designed to promote self-reliance, wellness, and healing to the wounded, ill, and injured Service members who are assigned or attached to Joint Base Lewis-McChord's Soldier Recovery Unit (SRU) and those non-SRU Service members who have been referred to the Integrated Disability Evaluation System (IDES) process on JBLM.
SFAC services are geared toward helping these Service members and their Families during their medical recuperation and transition back to duty or onto their civilian community as a Veteran. The SFAC provides a warm, relaxed environment where Service members and their Families can gather to foster physical, spiritual, and mental healing.
Call us at (253) 966-8433 to inquire about the services we offer at the SFAC. Feel free to visit the SFAC in building 9059 on Gardner Loop, adjacent to Madigan Army Medical Center.
