An official army family and MWR Site

COVID-19

Your health is our primary concern, and as such, masks are required in MWR locations.* JBLM continues to follow protection measures on base to keep service members, families, civilian employees and others safe. Customers and team members are asked to visit the nearest washroom to clean their hands before conducting business in our locations. 

Any changes to facility and program operations will be shared here and on facebook as soon as updates are available.

*Masks are not required inside fitness centers during moderate or intense exercise. At our eating establishments, customers may remove their mask once seated with their orders. At outdoor MWR locations, masks continue to be required when safe physical distancing standards cannot be met.

Basewide closures, postponements and cancellations can be seen here.


NEW

Changes to MWR operations from the Nov. 16 Town Hall in effect until 14 Dec 2020:

  • No impacts to CYS childcare
  • Gyms open to active duty only weekdays 0530-0900 and 1600-2000; weekend hours remain
  • Pools remain open for unit training and lap swim for active duty only.
  • Fitness classes canceled
  • Indoor intramural and sand intramural sports canceled
  • Indoor CYS sports canceled
  • Swim lessons canceled
  • 25% indoor capacity at libraries, Warrior Zone and Outdoor Recreation facilities
  • Dining operations will be open for take-out only
  • Holiday parties/events/meetings canceled*
  • Bowling closed (snack bar remains open for take-out orders)
  • Rental equipment is limited; no party-related or food-related items available*
  • Auto Skills Center limited to 50% capacity; priority to active duty

*Those with reservations prior to 14 Dec will be contacted by MWR

Masks and physical distancing remain required.

FAMILY CHILD CARE:
In order to continue to expand childcare options on base, CYS is looking for Family Child Care providers. FCC providers provide care in their on-base homes, which allows them to care for their own children while receiving fees and subsidies for additional children. All providers must complete background checks, home inspections and training prior to opening for the safety of all. While the process takes time, providers can make up to $2,000 a month. As an additional incentive for families considering this option, there is also a $1,000 bonus, paid in installments, to any NEW FCC provider that opens on JBLM. Additionally, when you PCS and reopen your home at your next installation, there is a $1,000 retention bonus. We hold the FCC Orientation monthly. There is no need to sign-up in advance, but feel free to contact FCC with any questions at 253-967-3039 or see our Facebook Events Tab for details.

SCHOOLS:
Local school districts are currently in the planning stages for a phased return to in-person learning. We know this will likely look different from district to district and school to school. We encourage you to stay in contact with your student’s school for the most up-to-date information. Check out our FAQ here: https://jblm.armymwr.com/happenings/school-information

FLU SHOTS:
Flu shots are required by Dec. 31 for children and staff using CYS services and programs. Madigan will be providing additional information about flu shot clinics as the vaccine becomes available. Families should reference the recent CYS memo for details.

HIRING:
As MWR starts to reopen facilities and looks to expand CYS spaces, staffing remains a challenge. If you are looking for a job, please consider applying at USAjobs.gov where all our vacancies are listed. 


TRENDING TOPICS
CHILD CARE

CYS continues to offer childcare based on the DOD Priority List -- currently placing all Single/Dual AD military (1C) and as many AD with working spouse (1D) as possible. CYS continues to evaluate incoming families at the 1C priority category.

The DOD Priority List was changed on Sept. 1. We want to ensure families understand the need to seek alternate care options. This will mostly affect DOD civilians (1E), as we do not project to have space available for care for families in that category. DOD personnel are eligible for fee assistance for care off-base through Child Care Aware of America. We encourage these families needing immediate care to find a location off-base first that accepts a CCAoA subsidy and then come into Parent Central to receive a statement of non-availability/waiver to secure a childcare space off-base. We recommend seeking a location first that qualifies and then going through the process to obtain the waiver because waivers are valid for 10 days only. For more information, the CCoA website is childcareaware.org.

For incoming families, please ensure you get signed up on the CYS waitlist for care through militarychildcare.com. We are attempting to also place 1C (single and dual military families) as well. There are already 150 1C children on the waitlist, but this helps us to continually address need. Militarychildcare.com also requires families to update their need for care every 90 days. 

SCHOOL RESOURCES
My children are enrolled at a School Age Center and will need help with their schoolwork during the day. What is CYS doing to support their education?
Educating children is the responsibility of the school district; however, during these unprecedented times, CYS will partner with you and your child to ensure that your child's continued education is facilitated in a safe and healthy environment conducive to learning. The childcare teams at the SACs are preparing to assist students with remote learning. CYS staffers will do their best to facilitate your child's learning log-in (at the right time) and technical support; however, they will not be able to provide each child with individualized learning support. Each staff member is responsible for 10 children and will be trying to get each logged on to the right site at the right time. We also are working to increase our WiFi capacity, but we won't know things will look like until closer to when schools start (CPSD started Sept. 2). 

While school is offering remote learning, what services are available i.e.-counselors (MFLCs), school-provided breakfast/lunch programs etc. 
For Clover Park School District: The remote learning that schools are beginning the year with will be class assigned by grade with a teacher. The students will get a schedule of times to sign on and meet with the teacher via the platform chosen. Students will be issued a computer if they don't have one at home to conduct their studies. It will work much like it did in the Spring except with built-in structure for assignment completion and grading. Remember things can change so keep checking the school website. MFLCs for those schools that have them will be conducting sessions virtually and principals will be sending out information on times and platform. In the past, they used the Zoom platform. Schools will provide breakfast and lunch pick up for those eligible at the school site or a designated site for students. 

Find more FAQ on the School Information page.


Food service is available at these MWR locations:
Battle Bean in the Customer Service Mall, Battle Bean (Stone Education Center), Bowl Arena Lanes snackbar, Habanero Mexican Grill, Eagle's Pride Golf Course Brewhouse and Warrior Zone Cafe are open. Dining-in no longer available, open for to-go orders only. 

  • AMERICAN LAKE CONFERENCE CENTER: All parties/events/meetings canceled until at least Dec. 14.
  • BOWL ARENA LANES food service: Mon.-Fri. 11 a.m.-3 p.m. Call in orders to 253-967-4661. Menu
  • BATTLE BEAN COFFEE in the Customer Service Mall: weekdays, 7 to 11 a.m.  
  • BATTLE BEAN STONE ED: weekdays, 8 a.m.-1 p.m.
  • EAGLE'S PRIDE BREWHOUSE: Sun-Mon: 11 a.m.-2 p.m., Tue & Wed: Closed. Thu-Sat: 11 a.m.-2 p.m. 
  • McCHORD CLUB: Get your meals to-go from McChord Club Wednesdays–Fridays, 11 a.m –6 p.m. All parties/events/meetings canceled until at least Dec. 14.
  • HABANERO MEXICAN GRILL at Whispering Firs Golf Course: Weekdays 7:30 a.m.-1 p.m., Sat. 7:30 a.m.-1 p.m., Sun. Closed.
  • WARRIOR ZONE CAFE is open for food service weekdays from 10:30 a.m.-6 p.m. Limited outdoor seating will be available. 

Updated 11/17/2020  7:45 a.m.

MWR facility & program updates

MWR program/facility updates:
Adventures Unlimited:
Limited to 25% capacity. Adventures Unlimited, to include Leisure Travel Services located inside, are open. The rock climbing wall is now open.

Arts & Crafts: 
The Arts & Crafts Center is open for phone and email orders and will offer curbside pickup. Check out the online catalog.

Auto Centers:
Limited to 50% capacity. Priority to active duty. All bays at McChord Auto Center are now open. Open from Thursday-Sunday. Details: https://jblm.armymwr.com/programs/mcchord-auto-center The Lewis Main location remains closed. 

Bowling Centers:
Bowl Arena Lanes is now closed. The snack bar remains open for take-out orders. https://jblm.armymwr.com/programs/bowl-arena-lanes

Cabins & campgrounds:
See "Outdoor Recreation" listing below.

Child & Youth Services:
The mandatory face covering requirement for all adults entering any CYS program includes parents at pick up/drop off. Thank you for partnering with us in the effort to keep children, parents and staff safe.

Flu shots are required by Dec. 31 for children and staff using CYS services and programs. Madigan will be providing additional information about flu shot clinics as the vaccine becomes available. Families should reference the recent CYS memo for details.

Hillside Youth Center's Middle School/Teen Program Super Saturdays Open rec will be available from 1-6 p.m. on the following days Dec. 12 & 19. Capacity will be limited to 40 people on a first-come, first-served basis and masks are required. Youth are required to register with CYS. Registration forms are available at Hillside Youth Center, Parent Central or online.

Raindrops and Rainbows Parent & Child Play Center is program is closed until construction is complete. The Escape Zone on McChord Field is also closing for the duration as well. 

Indoor CYS sports canceled.

School Age Centers: CYS is working to assess additional capacity for care for School Aged children on JBLM. We will continue to update on availability. If you need care for your school-aged child, we ask that if you have not had your school-aged child in care before on JBLM, that you go to militarychildcare.com and sign up on the waitlist. This will help us determine the need for care.

Join the CYS Team: In order to continue to expand childcare options on base, CYS is looking for Family Child Care providers. FCC providers provide care in their on-base homes, which allows them to care for their own children while receiving fees and subsidies for additional children. All providers must complete background checks, home inspections and training prior to opening for the safety of all. While the process takes time, providers can make up to $2,000 a month. As an additional incentive for families considering this option, there is also a $1,000 bonus, paid in installments, to any NEW FCC provider that opens on JBLM. Additionally, when you PCS and reopen your home at your next installation, there is a $1,000 retention bonus. We hold the FCC Orientation monthly. There is no need to sign-up in advance, but feel free to contact FCC with any questions at 253-967-3039 or see our Facebook Events Tab for details.

Equipment rental & retail:
The Northwest Adventure Center is open for limited retail and rentals, limited to 25% capacity. Some limits/restrictions apply. Please be mindful of physical distancing. 

  • Rental items will be limited.
  • Food-related items (grills, coolers, etc) are no longer available to rent (as of 11/17).
  • Party items (bouncy castles, tables, chairs, pop-up canopies, etc) are no longer available to rent (as of 11/17).
  • All retail sales are final (no returns).
  • If you try on an retail item (shirts, pants, shoes, etc), purchase is required.
  • Scuba equipment is now available to rent.
  • No ice sales.

Availability of rental items may be limited as they go through a sanitization process (sanitize, 24-hour hold before renting again). 

Fishing:
Fishing is open on base. Please observe social distancing and state regulations, to include a valid fishing license. Licenses are available for purchase at the Shotgun Shooting Complex; call 253-967-7056 for an appointment. 

Food Operations:
Cascade Brewhouse and Sounders Lanes are closed until further notice. Operations at American Lake Conference Center, Battle Bean in the Customer Service Mall, Battle Bean (Stone Education Center), Bowl Arena Lanes snackbar, Habanero Mexican Grill, Eagle's Pride Golf Course Brewhouse, McChord Club and Warrior Zone Cafe as outlined above.

Golf Courses:

  • Open but currently restrictions apply to carts and rentals.
  • The number of golfers allowed in the pro shop will be limited to four, and golfers must limit group sizes.
  • Food service is open with limited patio seating. Dining-in unavailable until further notice. To-go orders only.
  • The number of golfers allowed in the pro shop will be limited to four, and golfers must limit group sizes.

Go Transit:
Go Transit transportation service is not running until further notice.

Gyms:
See Sports, Fitness & Aquatics listing below.

Intramural Sports: 
See Sports, Fitness & Aquatics listing below.

Leisure Travel Services:
Leisure Travel Services on Lewis Main inside Bowl Arena Lanes is open. Please keep in mind that locations and refund policies vary; customers should understand the risk they are accepting by choosing to purchase tickets. Leisure Travel Services inside Adventures Unlimited is now open as well. https://jblm.armymwr.com/programs/leisure-travel-services

Libraries:
Libraries are open at a 25% capacity. All returns are quarantined for 72 hours before they are checked in and removed from your account. Computers and services are now available including scan/fax/copy/print. See staff for assistance. Our online resources are available 24/7. If you don't have a library account and are unable to visit the library due to COVID concerns, you may request a temporary virtual account. Please contact us via Facebook Messenger or send Grandstaff or McChord an email to get the process started. This temporary account is only good for online resources and not for checking out materials or placing requests. Once we have returned to normal operations, please visit your nearest JBLM library to convert your account to a full-service library account.

Outdoor Recreation:

Pools:

Ranges:
See "Outdoor Recreation" listing above.

Rec Center:
Nelson Recreation is closed until further notice. 

Splash Parks:
Summer Cove & Freedom Park splash parks closed Sept 30.

Sports, Fitness & Aquatics:

When visiting, please: 

  • Bring your ID, profile, mask and water bottle. (Mask is not required during moderate or intense exercise.)
  • Swipe in AND out.
  • Clean equipment after use.
  • Be courteous of others and limit your workout to one hour.

**Showers are closed; water fountains are inoperable (water fillers are available). As space is limited inside, if you can walk or run, please take your workout outside and save the gym for others.**

Intramural sports and sand intramural sports are canceled until further notice. Field reservations are not available during this time. Find a Work Out of the Day on facebook. See "Pools" listing for more information.

Swimming:
Shoreline Park and McChord Pool are closed for the season. Marina and splash parks are now closed.

Unit Issue:
The DFMWR Supply Warehouse is closed for Unit Issue until further notice.

Warrior Zone:
Limited to 25% capacity. Computers are available weekdays from 9 a.m.-6 p.m. Gaming and pool tables remain closed, but our café is open Monday-Friday 10:30 a.m.-6 p.m. as well (to-go orders only). Stop by and check out Taco Tuesdays.   https://jblm.armymwr.com/programs/warrior-zone
Virtual Trivia Tuesdays is held monthly until further notice. Play for a chance to win your share of gift cards on our facebook page every third Tuesday of the month at 7 p.m.


PAYMENT:
Cash will now be accepted at all MWR locations, as well as credit and debit cards. Employees will wear gloves when collecting cash.

The following JBLM MWR events/programs are canceled:

  • Freedom Fest & Classy Chassis Car Show
  • Single Service Member Day
  • McChord Library's regular programming (clubs, workshops, etc.)

Updated 11/16/2020  11:00 a.m.

Resources

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Basic Hygiene
Community Transmission
Face coverings
Plan ahead and Prepare
COVID-19 Resources for the JBLM Family