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Employee Assistance Program (EAP)

Overview

The JBLM Employee Assistance Program (EAP) is a free, confidential, referral and counseling/consultation service that is available to DA Civilians, Family Members & Retirees.

The goal of the EAP is to help individuals over the age of 18 deal with personal problems which may be affecting performance, productivity or relationships in the workplace and beyond.

Services

EAP is available to assist with: 

  • Short-term counseling/consultation 
  • Problem solving 
  • Navigating the substance abuse assessment & treatment process
  • Diversity & the intergenerational workforce 
  • Relationship discord
  • Other challenges

Note:  Meeting with EAP does not jeopardize your job — it’s a voluntary program designed to help employees.

Training

Types of training include:

 

For assistancem or to schedule training or an appointment with EAP, please call +1(253)732-2214.

 

2008-B N. 3rd St. BLDG 2008 Joint Base Lewis-McChord 98433 United States +1 (253) 732-2214
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Employment Readiness Program (ERP)

The Employment Readiness Program (ERP) offers resources to help with your career plan and job search. Our office proudly offers assistance to all Department of Defense ID Card Holders, to include: Military Spouses, Retirees, Veterans, Active Duty Service Members, DoD Civilians, Active Reserve, National Guard, and Wounded Warriors.

Our services include:

  • Up-to-date information on local, national, and international employment opportunities, job market trends and education, and volunteer resources
  • Classes on career exploration, resume writing, interviewing techniques, and networking.
  • Résumé critiques
  • Career counseling and individual career assessments
  • Information on Job fairs and other hiring events
  • Computers with internet access

Contact your Employment Readiness Program staff for more information.

Looking to speak with an ERP office on another Installation? Contact information for installation ERPMs can be found at Army OneSource.

11577 41st Division Dr, Rm 212 Hawk Career Center Joint Base Lewis-McChord 98433 United States +1 (253)477-9675
Monday
8:00am-4:30pm
Tuesday
8:00am-4:30pm
Wednesday
8:00am-4:30pm
Thursday
8:00am-4:30pm
Friday
8:00am-4:30pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Escape Zone (Parent-Child Activity Center)

Join the fun at the Escape Zone Parent & Child Activity Center on McChord Field! The Escape Zone is open to all Military Spouses and Civilians with base access.

Click HERE to view our brochure.

841 Fairway Blvd Joint Base Lewis-McChord 98438 United States
Monday
Closed
Tuesday
9:00am-2:00pm
Wednesday
9:00am-2:00pm
Thursday
9:00am-2:00pm
Friday
Closed
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Army DONSAs / Air Force Family Days
Closed
Programs using this location:

Families OverComing Under Stress (FOCUS)

Bldg. 2013 2013 N. 3rd St., Rm. 331 BLDG 2013 Joint Base Lewis-McChord 98433 United States +1(253)966-6390
Programs using this location:

Family Advocacy Program (FAP)

The Family Advocacy Program is committed to strengthening the lives of Service Members and Families, and preventing and providing treatment for domestic violence and child abuse.

24/7 Safe Line: +1(253) 966-7233SAFE (for Domestic Violence Victim Advocacy)

Waller Hall closes daily at 3:30 p.m. for cleaning until further notice
FAP Prevention at Waller Hall 2140 Liggett Ave, JBLM Main Joint Base Lewis-McChord 98433 +1(253)967-5901
Monday
7:30am-4:00pm
Tuesday
7:30am-4:00pm
Wednesday
7:30am-4:00pm
Thursday
7:30am-4:00pm
Friday
7:30am-4:00pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Family Child Care

Adults, including parents at pick up/drop off, are required to wear masks at CYS facilities effective Monday, July 20. Please visit https://jblm.armymwr.com/promos/covid for program and facility updates.

CYS continues to offer childcare based on the DOD Priority List -- currently placing all Single/Dual AD military (1C) and as many AD with working spouse (1D) as possible. CYS continues to evaluate incoming families at the 1C priority category.

As we head into the school year with a change in the DOD Priority List (effective 1 Sep) and continuing guidance from the CDC on total capacity, we want to ensure families understand the need to seek alternate care options. This will mostly affect DOD civilians (1E), as we no longer project to have space available for care for families in that category. DOD personnel are eligible for fee assistance for care off-base through Child Care Aware of America. We encourage these families needing immediate care to find a location off-base first that accepts a CCAoA subsidy and then come into Parent Central to receive a statement of non-availability/waiver to secure a childcare space off-base. We recommend seeking a location first that qualifies and then going through the process to obtain the waiver because waivers are valid for 10 days only. For more information, the CCoA website is www.childcareaware.org

In a limited capacity, all Child Development Centers, School Age Centers and Family Child Care homes are open. In an effort to maintain the health and safety of children in care and CYS team members, safety protocols will continue. Please visit https://jblm.armymwr.com/promos/covid for program and facility updates.

2275 Liggett Ave. Joint Base Lewis-McChord, Washington 98433 United States +1(253)967-3039
Monday
8:00am-4:30pm
Tuesday
8:00am-4:30pm
Wednesday
8:00am-4:30pm
Thursday
8:00am-4:30pm
Friday
8:00am-4:30pm
Saturday
Closed
Sunday
Closed
Programs using this location:

Family Resource Center

DPFRDirectorate of Personnel & Family Readiness (DPFR)
► Our History
As an Army-led joint base with a diverse population,  Army Community Service (ACS) and the Airman & Family Readiness Center (A&FRC) combined in 2014 to embrace our joint-base culture as Armed Forces Community Service (AFCS).  In 2017, AFCS then merged with The Directorate of Human Resources (DHR) to create the Directorate of Personnel & Family Readiness (DPFR).
DPFR on Joint Base Lewis-McChord is Your Community Navigator
We provide a myriad of services and resources for service members (all branches, including active duty, National Guard and Reserve), their families, retirees and DOD civilians.

This facility is currently unavailable for reservations. For questions, please contact 253-967-9496.
4274 Idaho Ave. Joint Base Lewis-McChord 98433 United States +1(253)967-9496
Programs using this location:

Family Resource Center (FRC)

The white and green building which houses the FRC was constructed in the Greek Revival Style by the American Red Cross in 1917.

On February 23, 1918, it opened as a recreational facility for convalescing soldiers at Camp Lewis. The cross-shaped building provided a lounge, library, kitchen, and accommodations for relatives.

The renovation of the center was accomplished by the Directorate of Public Works craftsmen with assistance from the Seattle District of the Seattle District of the U.S. Army Corps of Engineers. The renovation was completed in April 1996.

Click here for a detailed recount of the FRC history.

This facility is currently closed to the public. For more information, contact 253-967-9496.
Family Resource Center 4274 Idaho Ave. Joint Base Lewis-McChord 98433 United States +1(253)967-9496
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Financial Readiness & Emergency Assistance

Savings Champion MSM 2020 Badge.png

 
JBLM is a Military Savings Champion!
Thank you to everyone in the JBLM Community who signed a Military Saves Pledge during Military Saves Month in April 2020!
Your commitment to building wealth and reducing debt contributed to JBLM being chosen as a recipient of the Military Saves Savings Champion Award! For more information about Military Saves and to take the Military Saves Pledge, go to https://militarysaves.org/ 

Waller Hall closes for cleaning daily at 3:30 p.m. until further notice
Waller Hall 2140 Liggett Ave. BLDG 2140 Joint Base Lewis-McChord 98433 United States +1(253)967-1453
Monday
7:30am-4:00pm
Tuesday
7:30am-4:00pm
Wednesday
7:30am-4:00pm
Thursday
7:30am-4:00pm
Friday
7:30am-4:00pm
Saturday
Closed
Sunday
Closed
Federal Holidays
Closed
Programs using this location:

Freedom Park

See hours at left
Liggett Ave. & N. 14th St. Joint Base Lewis-McChord, Washington 98433 United States
Programs using this location: